Saturday, July 16, 2011

De Luzuriaga: Tackling the BPO challenge

(Starting today, The Daily Guardian is running a series on the speakers of the 1st Iloilo City Business Summit themed "Innovative and Sustainable Development for Growth" on July 29, 2011 at the Kalantiao Hall of Sarabia Manor Hotel and Convention Center. TDG is a media partner of the summit.)

JONATHAN Defensor De Luzuriaga is an independent World Bank Consultant for global information technology initiatives and executive vice president of CIBI Information Inc., a premiere provider of business and personal information since 1982.

Mr. De Luzuriaga holds a Political Science degree from the De La Salle University.

Formerly the managing director of Tholons Southeast Asia, De Luzuriaga was tasked to lead all consulting, advisory, research and information initiatives of Tholons for the region which includes developing globalization strategies, execution of outsourcing strategies and monitoring and tracking of outsourcing outcomes.

He was also the former executive director for industry affairs of the Business Processing Association of the Philippines and handled all initiatives dealing with new investors, client development, quality assurance and membership affairs.

Prior to joining the BPAP, De Luzuriaga played various roles in different Contact Centers and BPOs such as Ambergris, ePerformax, Teleperformance Philippines and Convergys.

Mr. De Luzuriaga will speak on the topic “BPO - A New Challenge Industry” during the 1st Iloilo City Business Summit on July 29, 2011.

Registration fees are P1,200 for professionals and P600 for students. Those interested to participate in the summit may call TMX at 508-5858, 338-2838, 301-1168. Limited seats only are available on a first come, first served basis.

The 1st Iloilo City Business Summit is a project of the Iloilo City Trade and Investment Promotions Board under the Office of the City Mayor, Iloilo City Trade And Investment Promotions Foundation, Inc. in partnership with the Department of Trade and Industry, Junior Chamber International Iloilo and Injap Land Corp.


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